Shipping Information
Orders are typically processed within 5-7 business days. Standard delivery varies, but usually takes no more than 7-10 business days from the time the order is processed. Please allow up to 10 weeks for furniture delivery. Personalized items may take an extra 30 days. Our one-time shipping rate includes backorders.
Shipping Rates
For Standard Delivery, there will be $9.95 shipping charge for any orders under $100. Orders over $100 will ship for free. Please note that orders to Alaska, Hawaii and Puerto Rico are not eligible for Standard Delivery.
FREE In-Store Pick-Up
If you live near a retail or outlet store, you may be able to have your order shipped to your local store for free. You'll receive an email when your package is ready to be picked up. Note: Not all products may be shipped to store, including furniture, rugs and large, bulky items. Expedited shipping is not available.
International Customers
Sorry, we don't ship outside the U.S.
Oversized Items
Some larger items and/or custom furniture have additional shipping charges. These charges are noted in the online product copy on the item page, or in parentheses ($) next to the price in our printed catalog. We are unable to ship large items to Alaska or Hawaii.
Rush Charges
$14.95 per address for 3-4 business day delivery - this applies to orders received by Noon PT, Monday through Friday. Rush delivery is not available for furniture, wall art, luggage or pet items. Special rush shipping charges apply to most home items and blankets. See chart below.
Additional Rush Charges For Home Items and Blankets
| Product Category | Additional Charge Per Item |
|---|---|
| Duvet covers, Comforters, Blankets, Quilts, Coverlets, Large Pillows and Bags | $15.00 |
| Baby Blankets and Large Home Decor Items | $11.25 |
| Throws, Pillows, Large Towels, Sheet Sets, Home Decor Items, Mugs and Water Bottles | $7.50 |
| Fabric, Small Towels, Shams and Small Home Decor Items | $3.75 |